Privacy Policy

Last update: Dec 31, 2020

This Privacy Policy explains how by Pakotec Productions (“Enhanced”, “we” or “us”) collects, uses, and discloses information about you when you access or use our website, mobile application, and other online products and services (collectively, the “Services”), and when you contact our customer support, engage with us on social media, or otherwise interact with us. We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the policy and, in some cases, we may provide you with additional notice (such as adding a statement to our website homepage or sending you a notification). We encourage you to review the Privacy Policy whenever you access the Services or otherwise interact with us to stay informed about our information practices and the choices available to you.

1. Collection of Information

1.1 Information You Provide to Us

We collect information when you register for an account, fill out a form or a survey, make a purchase, communicate with us via social media sites, request customer support, or otherwise communicate with us. The information you may provide includes your name, email, password, previous meditation experience, goals, home address, feedback and survey responses, and other information about you included within your messages to us. Enhanced does not collect or process credit or debit card (“Payment Card”) data. Apple and Google collect Payment Card data with respect to in-app purchases made through the mobile app.

1.2 Other Information About Your Use of the Services

When you use our Services, we collect the following information about you: Usage Information: Whenever you use our Services, we collect usage information, such as the sessions you use, visualizations you view or meditations you listen to, what screens or features you access, and other similar types of usage information. Transactional Information: When you make a purchase or return, we collect information about the transaction, such as product description, price, subscription or free trial expiration date, and time and date of the transaction. Log Information: We collect standard log files when you use our Services, which include the type of web browser you use, app version, access times and dates, pages viewed, your IP address, and the page you visited before navigating to our websites. Like most platforms, we use your IP address to derive the approximate location of your device. Device Information: We collect information about the computer or mobile device you use to access our Services, including the hardware model, operating system and version, device identifiers set by your device operating system, and mobile network information (like your connection type, carrier and region).

2. Use of Information

We use the information we collect to: Provide, maintain and improve our Services, and develop new products and services. Process transactions and fulfill orders. Send you transactional or relationship messages, such as receipts, account notifications, customer service responses, and other administrative messages. Communicate with you about products, services, and events offered by Enhanced and others, request feedback, and send news, gifts or other information we think will be of interest to you. Monitor and analyze trends, usage, and activities in connection with our Services. Detect, investigate and prevent fraudulent transactions and other illegal activities and protect the rights and property of Enhanced and others. If you feel your transaction was declined in error, please contact us for assistance at Comply with the law, such as by processing transactional records for tax filings. Personalize your online experience and the advertisements you see on other platforms based on your preferences, interests, and browsing behavior. Facilitate contests, sweepstakes, and promotions and process and deliver entries and rewards.

3. Sharing of Information

We share information about you as follows and as otherwise described in this Privacy Policy: With companies and contractors that perform services for us, including email service providers, payment processors, fraud prevention vendors, etc. In response to a request for information if we believe disclosure is in accordance with, or required by, any applicable law or legal process, including lawful requests by public authorities to meet national security or law enforcement requirements. If we believe your actions are inconsistent with our user agreements or policies, if we believe you have violated the law, or to protect the rights, property, and safety of Enhanced or others. In connection with, or during negotiations of, any merger, sale of company assets, financing or acquisition of all or a portion of our business by another company. Between and among Enhanced and our current and future partners, affiliates, subsidiaries, and other companies under common control and ownership.

4. Your Choices

4.1 Account Information

You may update certain account information you provide to us (such as your password, name and email address) by logging into your account. If you wish to disable your account, please contact us at, but note that we retain certain information when required or permitted by law. We also retain cached or archived copies of information about you for a certain period of time.

4.2 Promotional Communications

You may opt out of receiving promotional emails from Enhanced by following the instructions in those emails or by logging into your account. If you opt out, we may still send you non-promotional emails, such as those about your account or our ongoing business relations.

4.3 Mobile Push Notifications/Alerts

With your consent, we send promotional and other push notifications to your mobile device. You can deactivate these messages at any time by changing the notification settings on your mobile device.

5. Confidentiality and Security

The security of your personal data is important to us. We follow generally accepted standards to protect the personal data submitted to us, both during transmission and once it is received. If you have any questions about the security of your personal data, you can contact us at Except as described under the “Sharing of Information” section above, we do not provide your personal data to any third party without your specific consent, as defined by applicable law.

Ownership of Website and Content

All references to Enhanced within this Privacy Policy are made on behalf of Pakotec Productions, the legal entity which owns and operates the Enhanced brand and its associated services and products.


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